Policies
Policies
Welcome to Intent Society! We're delighted to have you here. Below, you'll find all the information you need regarding our shipping policy. If you have any further questions or concerns, feel free to reach out.
- Processing Time:
- Orders are typically processed within 1-3 business days after they are placed, excluding weekends and holidays.
- During high-volume periods, processing times may be slightly longer. We appreciate your patience during such times.
- Shipping Destinations:
- Currently, we ship to addresses within the United States. If your country is not listed, feel free to contact us, and we'll do our best to accommodate your request.
- Estimated Delivery Times:
- Delivery times depend on the shipping method selected and the destination.
- Delivery should usually take between 7-14 days
- Tracking Your Order:
- Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
- You can use this tracking number to monitor the progress of your package as it makes its way to you.
- Shipping Charges:
- Shipping charges are calculated based on the weight of your order, the selected shipping method, and the destination.
- You can view the shipping cost for your order during the checkout process before finalizing your purchase.
- International Shipping:
- For international orders, please be aware that customs duties and taxes may apply upon arrival in the destination country. These charges are the responsibility of the recipient and are not included in the total at checkout.
- Order Changes and Cancellations:
- Once an order has been placed, changes or cancellations may not be possible. Please review your order carefully before completing your purchase.
- If you need to make any changes or cancel your order, please contact us as soon as possible, and we'll do our best to assist you.
- Lost or Stolen Packages:
- We are not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. However, if you encounter any issues with your delivery, please contact us, and we'll work with the shipping carrier to resolve the issue.
- Returns and Exchanges:
- We offer a full refund when the product has not has not been opened and used or washed. Please understand that customers will be responsible for shipping cost, any returns must be in the original packaging with proof of purchase.
- Contact Us:
- If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us. We are here for you